I keep getting "bank decision" and "you will get a letter". Well no more! I remember they verified my ID by a phone call. I've called every day (this happened Friday March 4th) asking for help asking for them to expedite the review and I keep getting told it'll be 24-48 hours. In 2021, Americans who reported being victims of romance scams lost $1 billion to their fake flames 1. I would like to verify the KYC document number, I have not submitted a valid KYC document in the past. August 28th 2020, pretty much immediately after my pua (after waiting 23 weeks to receive), gets deposited, as I was made aware via email by workforce wv that it had been deposited into my citibank acct, they started screwing with my acct, when I straight away logged on citibank app, I noticed my saving acct said closed, hmm, it didnt a day prior, nor had any communication between them and myself happen anyway, I checked the balance and proceeded to add my debit card to my apple pay so I could pay bills and whatnot, it returned with an error msg saying no active acct, huh? 60 days is a long time to wait when I had all my money in there. After wasting 1/2 an hour I called back and insisted on a USA rep. She was very apologetic and said she didnt know how this happened but that she would connect me to a supervisor who would reopen the account and make sure there was no effect on my credit score. Im experiencing the same thing ! Always independently verify emails and telephone numbers before engaging in any dialogue, and never click on any links or open attachments contained within unsolicited emails. I was sure this was a scam email since I have perfect credit and have had this card for 26 years. I got my last check from my old job ($3k) and deposited it, I then got a direct deposit from my new job. Horrible connection and after I made my weekly payroll deposit the account was suddenly closed and I was locked out on their mobile app/online everything. I, too, got THE LETTER from CITIBANK stating that my interest rate would go up to 29.99%. First it was all my bank accounts with them, and now all my citi credit cards, and I just got a letter staying my macys was closed as well. I'm not a Republican, but my account was also closed. The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold Private Client International, Citigold International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages. I kept receiving the same kind of letter for 4, 5 months, kept calling the customer service upon reception of every letter, went to the branch at least 2 times and kept being told that everything was fine and that they was no reason to worry Great that there is an alternative to Citi - lousy organization. Ensure your devices have up to date operating systems and anti-virus software. But remember, this threat is not dependent upon using VoIP. Please send it to us as an attachment. And she was like it's up to the fraud department to unlock it or not ! upon clicking, focus moves to the search input field, https://online.citi.com/US/JRS/globalsearch/SearchAutoCompleteJsonP.do, Do Not Sell or Share My Personal Information. I was able to log in fine and see the new account balance 225 dollars . I guess not. Banking customers can call 1-800-374-9700 (TTY:800-788-0002). New comments cannot be posted and votes cannot be cast. And this is after giving the account an increase to the credit limit just a couple weeks before. Select dormant account, purpose of upload as Dormant Documents Submission and Document Type as Passport. I had two cards with zero balance and one that I use as a daily. Encryption is technology that secures information transmitted over the internet by scrambling it so that it's unreadable without a secret key or password to "decrypt" it. I am left stranded with no means to access my money from my account except transfer to my someone else's account and then ask for cash! Additionally, I am fairly confident that the company has staff, executives, and board members where many are registered with the Republican Party and many who are registered with the Democratic Party. Named for SMS (Short Message Service), the technology used for cell phone text messaging, SMiShing messages appear to be from a legitimate company and typically contain a link that takes you to a spoof website or asks you to call a phone number. Im in the process of buying a home and just lost 1/4 of my available creditThis bank is shady. They did the same thing to me. My bank has recently blocked my account for unknown reasons. Alfredo Mangachi: "It may sound . Has this happened to anyone please help Im paranoid I got money in that account. Seems if folks are not carrying a balance so they can charge their high-interest rate, they don't want you as a customer. This number was listed on a letter I got from Citi regarding an account closure. And if I'm paying you consistently, what does a change in my credit matter, anyway? I have a new bank account with Citi, I didn't use it for like a month while I was going through the hiring process with my new job. Upon receiving the letter, I called the phone number mentioned on the letter. For some unknown reason Citi in July started to send my statement to my email. Install software with discretion Only install software from reputable companies or from providers you trust. I have a credit score of 840, this will surely inpact my rating that I made sure stayed hi for years, just for them to ding it..I am so pissed. My Big-O card was discontinued, and I did not find out until the work was done and I tried to pay! They keep putting you on hold. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. I play an online game and tried to buy from a site that there site or whatever kept flagging for fraud and I kept calling in last night to verify that it was indeed me and that I was the one making these purchases. Bank Account Closed? 7 Steps You Must Take Next - MyBankTracker Banking customers were swindled out of more than 450m last year via push payment fraud, where people are tricked into transferring money online to a criminal who may even be posing as their bank,. Any phone service can be used for this. Brokerage Only Customers. They just cancel not one but all three of my Citi cards with no advanced warning of an kind. We are taking this action because your account shows one or more late payments or returned payments." Will do a special request and should be resolved in a few days. I have been paying my account diligently - never been late - paid my account off several times - been an excellent customer. I logged on to my account, saw no message so immediately contacted their fraud department for spoof emails. please follow this link <URL> to verify your identity. Seeing my account is ALWAYS paid in full (never paid a penny in interest the entire five years I had the card) they should issue the reward credit since they closed the account with no notice. When you access CitiManager via the webpage or via the mobile app current security technologies are used to help keep your information safe: When you access your accounts and perform activities on CitiManager, your information is protected by 256-bit SSL encryption. Citi and its affiliates are not responsible for the products, services, and content on the third party website. I tried opening a Citibank Account Package about a month ago (it's a deposit $15k for a $300 bonus deal) over their website, but since Citi's IT is apparently complete garbage, the website just gave me inexplicable errors. I never thought this kind of thing would be allowed in the US. I am cutting up the card and sending 1 peice a day to them, at a time. Then she told me your account is "under review" it's gonna take 24-48 hours to maybe unlock i told her what do u mean MAYBE ? . Your account is in default. I later opened a secured Visa/MasterCard with them. Even if you don't supply any information, just selecting the link may enable thieves to access your computer, record your keystrokes, and capture your passwords. I kept calling and they put me on hold . I opened my account ONLINE last week a checking account and got a debit card . But my wife didn't let me. If there was an issue with my accounts, I have never been able to know what it was and not able to provide any explanation. Citi then sends you a notification with a prompt to reset your password to safely regain access. I Come home and get another letter from macys letting me know that my account is closed. Set up a login cookie Some sites like Citibank.com let your computer remember your User ID. Did you get your check in 30 to 60 days . Spoofed web forms can be recognized since they ask you to enter extra confidential data that the company's legitimate form won't ask the user to enter for that transaction. Set up Account Alerts. As a result, I can't even close this account and get my money back. comment of Upsetting is an understatement. Please review subreddit rules before posting. Once logged in, your screen will look as below. Citibank: Reviews, Complaints, Customer Claims | ComplaintsBoard They did the same to me and I am over 90 days. I have called 4 days in a row and I have not gotten an explaination. [ANSWERED] How to replace strings with varying contents in PHP? Forward suspicious texts to: [email protected]. Sally just kept repeating, It was a business decision due to inactivity. Before you officially ask your online crush to Be mine, make sure to follow these 5 tips to ensure that your romance is true: Be wary of sharing personal information. All I want is my money so that I can move on. I got an email on a Sunday night which stated my Citi MasterCard had been closed. I opted to keep my current rate AND use my card through the date on it, which was 2011. I have never been late once. The real killer is I warned our commercial banker I'm going to recomend to my boss we closed our citi account and he can't figure out why. Saying that I have too much on other revolving accounts. Hope they treated their customers better. I would never open an email from Citi assuming that it would be a marketing message. Citibank American Airlines MC closed for no reason You may initiate a transaction between the two linked accounts or between a dormant account to any other account using NEFT or DD mode. I have been with citi card for over 4 years now, paid off every balance no matter how high it was. Apr 09, 2022 2:17 pm EDT. What if I were abroad and this happened , smh. obviously it didnt do anything. Finally, after many customer service agents, I was told that they periodically check your credit and can discontinue your card- and that "It is not [their] policy to notify anyone when [they] put a block on your account." Its been now 45 days 5-6 long hours call with them but no luck. Reactivate Dormant Bank Account | Citibank India This country is NOT run by corrupted corporations. and our Is there even a way to get my money from them sooner? About in September or October 2017, I got some letter informing that my accounts were going to be closed. and they will respont within 30 days, You are leaving a Citi Website and going to a third party site. I asked how there could be fraud when I've had the account for five years and pay it in full. Was it ever resolved? Thankfully, I will be fine, but if this was my primary checking account and I had all my money in it, I would be completely short of money. So they don't want to take risk. Access Blocked. Help Center - Citibank This is completely unethical; but honestly, if this is how they conduct business after we the taxpayers bailed them out, then I'd rather not be their customer. Also I was counting on that money to pay my TMobile bill that's due on April 8 . I worked so hard to build my credit. A spoof website is one that mimics a popular company's website to lure you into disclosing confidential information. Archived post. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If youve stopped making payments on your credit card, closing it may be the card issuers way of keeping you from making any more purchases. https://www.nerdwallet.com/article/credit-cards/account-closed-by-credit-card-issuer, https://www.csoonline.com/article/2128928/citi-hackers-made2-7-million.html, https://www.nytimes.com/2020/08/06/business/capital-one-hack-settlement.html, https://online.citi.com/US/JRS/pands/detail.do?ID=Citiphone, https://www.pbs.org/wgbh/pages/frontline/shows/hackers/whoare/notable.html, https://www.databreaches.net/citibank-confirms-hacking-attack/. I was in Toronto in early June and had a prepaid Budget rental car at the airport using that card. Activating a dormant account is a 2 step process: Update your KYC by choosing one of the two options below appearing on your screen. I continue to call them and all I get is ping ponged off different foreigners. I have NEVER carried a balance on this account and it's paid in full every month and in fact I make a few payments every month on the account to keep the balance at zero. For assistance with this matter, please call Customer Service at 1-800-374-9700. I don't know what the heck is going on. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Why would you connect a mixer to an audio interface? Ive had excellent payment history the entire time I have had the card for 2 years. I'm like what the hell is going on here? This is just bad business all the way around. Hey budy, At least try to redeam your cashback form your Costco cash card throught the automated phone system. I have several of their cards, my mortgage is wittje, and because lately I have paid the minium amount they choose to close my account based on a business decision. I have been calling Citibank to find out why account was locked. Citibank, Wells Fargo, Chase Watch Out for Fake Bank Text Messages I'm not being dramatic- I'm telling everyone because I don't know what to do!

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