Check the connections on the back of the machine. Exclusions and limitations apply. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! What Is The Proper Way To Reset A Rug Doctor? Make sure there is cleaning solution and water in the lower blue tank. $350.00. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. If you have no spray, this will mean your carpet is dry to touch. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Plus, you can use the Big Green Machine in both forward and reverse. Snap up the brass rings, and they will lock the hose into place. If you are feeling strong suction, replace the filter inside the clear dome. Turn the vacuum switch on and see if there is any suction coming from the grey hose. Please consult your Users Guide to see the full terms of your Warranty. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. Part #12158 Part numbers and Alternate Part numbers Check for any obstructions in the wire mesh filter; you should be able to see light through the filter at all times. You also have the option to opt-out of these cookies. Feel the carpet where the machine was sitting. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Guide. You may be able to disconnect the spray button wires through the black cutout. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. You also have the option to opt-out of these cookies. Don't replace your furniture or area rugs until your carpets are completely dry. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Your carpet should feel damp and you should see water returning into the upper white tank. Check that the nozzles are pointed towards the back of the machine. Press down on the double brass rings and hold them down. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Make sure you are holding down the red spray button on top of the handle. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. Does it full-on spray, or just leak? Try plugging the machine into a different outlet. Read full answer 11/16/2021 11:59:11 PM Straight edge cutters/pincers instead of hose clamp pliers. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. If not, it means there may be a problem with the valve in the tool itself. Pump not turning on with button even though agitation was working. Rug Doctor Pump Replacement - iFixit Repair Guide Pull at the terminals, not the wires. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Rug Doctor | Wayfair There might be a clog in the lower vacuum track. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. Firmly pull back the Main Handle to release the handle into the cleaning position. Limit 5 per customer. We also use third-party cookies that help us analyze and understand how you use this website. Next, attach the solution line. Watch the upper white tank and empty as needed to prevent from filling with foam. Remove the eight 15.1 mm long Phillips machine screws securing the bottom pan. The cookie is used to store the user consent for the cookies in the category "Analytics". You also have the option to opt-out of these cookies. Rug Doctor Not Picking Up Water: What to Do? - CleanerProfy When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. It can damage the heck out of your carpets. In this case return the machine to the store you hired it from. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Do i need to vacuum before carpet cleaning? There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Plus, it costs roughly the same at around $270. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. Necessary cookies are absolutely essential for the website to function properly. Does the area where you have been cleaning feel wet to the touch? But you can also find the solution in this article. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. It does not store any personal data. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. The switch should be in the ON position if it isnt already there. The cookie is used to store the user consent for the cookies in the category "Other. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Repair service for the Portable Spot Cleaner is not provided by Rug Doctor. Amazon.com: Customer reviews: Rug Doctor Pet Portable Spot Cleaner, 2X I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Tug on the hose again to make sure it is properly connected. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. Finally, place the cleaning head of either hand tool into a bucket of clean water. Overall, the Big Green Machine edges out the Rug Doctor ever so slightly in terms of performance, but if youre budget-conscious or dont want to lug a heavy machine around, the Rug Doctor is still a comparable choice. 5 yr. ago. Section 1114(I) and 15 U.S.C. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward "Super Boost Spray" could be improved. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. Ben Lavadia - Watch the upper white tank and empty as needed to prevent from filling with foam. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Rug Doctor Pro Troubleshooting I took the screen off and cleaned it up, put everything back together and it works like new again. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. The hoses will leak liquids when pulled out. This cookie is set by GDPR Cookie Consent plugin. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Water Pump Kit - Parts & Accessories | Rug Doctor Water Pump Kit Rated 3.33 out of 5 based on 6 customer ratings ( 6 customer reviews) $ 63.67 Add to cart SKU: 12158 Categories: Mighty Pro, Mighty Pro X3, Parts, Wide Track Description Reviews (6) Water Pump Kit for Wide Track, Mighty Pro and Mighty Pro X3 machines Don't forget these! Jun 10, 2020 If it sprays inconsistently, check the spray nozzles for clogs first. To use this feature, we simply flipped a switch on the back of the machine, and when we pressed the normal trigger, an extra stream of fluid came out the back of the machine. If the hand tool still has little or no suction, there may be a fault with your machine. If the hand tool continues to have little or no suction, there may be a problem with your machine. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. If water splashes out of the nozzles like the carpet mode, replace the front pump. If it is not, lift the Waste Water Tank and reposition it in its original position. Ensure the hose is securely attached to the brass connector. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine.

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