This rating has improved by 10% over the last 12 months. I have shared your comments with Harriet and her manager, it's great to hear Harriet created the perfect trip for you and your family and we look forward to you travelling with us again soon. The exo-app in county was fantastic and our bespoke itinerary was perfectly created by Laura! He was a great support , and his in-depth knowledge from personal experience of the country gave us such confidence in his ideas. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We're thrilled to hear how well your first trip with us went, and we'll make sure Nick and our Peru team hear about it.Here's to many more Audley adventures, and we can't wait to send you on your next exciting trip away!Best wishesAudley Travel. We are thrilled to hear that Mark was able to use his skills and insight to organise a trip that met all your needs and preferences.At Audley Travel, we pride ourselves on providing exceptional customer service and personalised travel experiences, and we are delighted to hear that our local partners went above and beyond to make sure your trip was successful. Within 24 hours I received a quote that undercut Audley Travel by 2586 for the two of us and there were no hidden extras. Working at Audley Travel: Employee Reviews | Indeed.com We truly appreciate all of your support during covid, and we are delighted to finally be able to send you off on your much-anticipated trip. Got back a couple of weeks ago from a magical couple of weeks in Nepal with my sister. Best wishesAudley Travel USA. All of the tours, including helicopter trips and day cruises were excellent. Covering all seven continents, let us show you how you can see the world with Audley. Hi PaulThanks for taking the time to share your great feedback about Malcolm and your experience in Japan. From the journeys round the country with the train tickets and timetables all sorted, to the hotels and their staff, and our guides-all were excellent!Very many thanks Malcolm and Audley! I would recommend this company wholeheartedly for anyone requiring a break away whether it be for getting to know a different country or just relaxing. Our experience was more than what we expected. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Critical information about hotels or transportation for example was spread out over multiple documents. Hi RobertThank you for reaching out and sharing your great feedback with us. The guides supplied throughout were very helpful and friendly and always there when needed. The place was Awful. I would recommend this company wholeheartedly for anyone requiring a break away whether it be for getting to know a different country or just relaxing. As a result, local people are motivated to preserve what attracts visitors, be it their culture, wildlife or environment. New Zealand Specialist. I hoped this adventure to Borneo would be a trip of a lifetime and it really did not disappoint. Flawless itinerary planning and seamless sequence of activities and resorts made our trip to Kuala Once again, Audley Travel remains the gold-standard of holiday planners! Call one of our experts or arrange a video appointment for ideas and advice. You could even opt for a thrilling swim with marine iguanas in the Galapagos. Audley Travel insights Based on 7 survey responses What people like Ability to meet personal goals Feeling of personal appreciation Support from manager Areas for improvement Fair pay for job Overall satisfaction Energizing work tasks Great company Concierge (Former Employee) - Home Based - March 8, 2022 Enjoyed working here I signed up for Trustpilot just to write a review at how great this company was to work with even Having just been invited to a wedding in Japan and never having visited the country before, we We have just returned from a months holiday in Vietnam and Cambodia arranged by Audley Travel and Got back a couple of weeks ago from a magical couple of weeks in Nepal with my sister. We will certainly pass on your kind words to Mark and the rest of the team.Thank you once again for choosing Audley Travel, and we hope to have the pleasure of arranging another trip for you in the future.Best regards,Audley Travel, just returned from a great trip to Malaysia organised through Shannon Winzar, Audley travel. The world is a big, wide-open place, and making decisions can be difficult. It sounds like you had an unforgettable getaway, and Audley's extra attention to detail truly shines through. Although we are saddened that you didn't book with us on this occasion, we truly appreciate your feedback and we look forward to welcoming you back to Audley in the future. I suppose after getting $10k from you and us having no recourse they don't really care to follow-through or to ensure that we have a positive experience on our trip. For those with travel experience AVOID Audley, you will be disappointed! Yeah, after typing all of this, I REALLY regret going through w/ them. By clicking the box above, you agree that a cookie will be placed in your browser to retain your login detailsForgotten password? As part of our trip involved a small tour of the Borneo river and rainforest, we joined other travellers. Japan was poorly organized. Audley Travel Reviews 3,232 Excellent 4.8 VERIFIED COMPANY www.audleytravel.com Visit this website Write a review 4.8 total 94% 1% Filter Sort: Most relevant KA Kate Ashton 11 reviews GB Updated Jan 11, 2023 Superb pre-trip planning I can't overstate how brilliant our experience has been in planning our trip to Quebec this coming December (2023). We tailor our itineraries based on our clients requirements and our expertise, so it is disappointing to read the elements which did not live up to expectations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Fortunately, the general manager of the resort took it upon himself to make our experience right. Both associates I dealt with were fantastic at their jobs. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. We truly appreciate your recommendations too, and will make sure your kind comments are shared with Mat, his leadership team and our partners on the ground. We are delighted to hear how well you enjoyed your adventure - it sounds like you had a fabulous time! Anyone used Audley Travel? - Galapagos Islands Forum We stayed in Tokyo & Kyoto & visited Osaka to watch sumo wrestling! The experiences, like our cookery lesson, gave us a real insight into Amalfi culture. Having done similar holidays to Peru and Costa Rica with other companies I had an expectation and it is clear to me that Audley are setting the industry gold standard and go over and above to make sure every detail is taken care of. The business services include but are not limited to custom designed private vacations to more than 80 countries around the world. It was much further from the water (we were told it was right on the hill behind ***************) and had no view whatsoever! We travelled in comfort, with attentive guides and drivers at every stop. Audley Travel Country Specialist Reviews | Glassdoor Hi JackieThank you for taking the time to tell us about your experience! helicopter tour, snorkel and sail tour, etc. Disappointment, frustration, and confusion are the three words to describe the experiences we encountered during our trip. The hard work was completed by our agent Ewan. It was great to be traveling again and everything went very smoothly. recommended to friends for future bookings, Hi LGWelcome back home! Booked a 16-day trip to Hawaii covering three islands, self-drive. AUDLEY TRAVEL - 21 Photos & 10 Reviews - 77 N Washington St, Boston, Massachusetts - Travel Services - Phone Number - Yelp Restaurants Home Services Audley Travel 10 reviews Unclaimed Travel Services Closed 10:00 AM - 5:00 PM See hours See all 22 photos Write a review Add photo Review Highlights Great trip. Hi AnantThank you for sharing your kind comments with us. Dear SandraThank you for sharing your wonderful experience with Audley Travel and for letting us know how much you enjoyed your trip to Laos, Vietnam, and Phu Quoc Island. Audley helped us have the best trip of Audley helped us have the best trip of our lives. Audley Travel flagged this review for containing harmful or illegal content.Read more. Highly recommended! Conversely, we actively avoid tourist traps.We were granted the Travelife Partner award in January 2020. Dear PeterThank you for taking the time to share your great feedback with us. And so it proved to be!Malcom W our representative was excellent! Hi DebbieThanks for taking the time to share your great feedback with us, we are thrilled to hear how well Natasha has looked after you. Find out how we combat fake reviews. I can't think of any changes I would have made to make this experience any better and would have absolutely no hesitation using Audley again and recommending to all my friends and clients. We're delighted to hear how well Nick and the team looked after everything for you - it does truly sound like the most magical experience!We look forward to helping with your next big adventure. We quite frankly didnt know who they were, what their names were and since it was 11:15am Saturday morning and we had not heard from them and had no way of contacting them we were getting nervous and decided we may need to get our own taxi as a backup. Simply Incredible! For information on positions and how to apply, please visit our travel careers website. It goes against our guidelines to offer incentives for reviews. Whether you want to stay in simple or luxurious accommodation, have a particular passion for wildlife, art or experiencing the great outdoors, or you're planning a trip for a special occasion, we can create an itinerary to match . Any company that has been in this business as long as Audley should not have made this logistical mistake. Hotels, communication, airport meet & greet were all of the usual Audley 5 star standard. I signed up for Trustpilot just to write a review at how great this company was to work with even though I did not end up booking my trip through them. However, you choose a travel agency for help with the logistics--easy directions, smooth travel, etc. They do not actually verify accommodations and arrangements and leave them up to local contractors to deal with. This was a very nice hotel but absolutely did not accomplish what we wanted. The itinerary he arranged was perfect, listening to all of our likes and dislikes. Expedia is an online travel agency founded by Microsoft in 2001. We will make sure your fantastic comments are shared with Malcolm, his leadership team and our partners in Japan.We look forward to working with you again in the future on your next Audley adventure. Brilliant. Japan was hit or miss, but Vietnam was great. Audley Travel organised the most efficient and perfect tailor made itinerary for our family Christmas-NewYear holiday to discover a most inspiring Country and People. We were told that a refund of $402 will be made to the card used to pay the final balance and this was not completed either.11)From ******** neither the driver who took us to the airport nor the young lady who escorted us at the airport contacted us at any time. When he found us through the hotel, he told me Audley did not provide it. She went above and beyond to stay within our budget, walk me through all of the must-visit areas, give handy tips for travel and more! If I was spending that amount of money on a holiday I would certainly have done plenty of research BEFORE I booked. Japan was one of our last destinations to re-open since the Pandemic, and we are glad to have finally been able to send you on your most-anticipated trip.We look forward to sending you away on your next dream Audley trip, and will make sure your kind comments are shared with Laura, her leadership teams and our partners in Japan too.Best wishesAudley Travel - Directors Office. You pay them to provide you with great experiences. Both extremely knowledgeable, professional and patient! We are delighted to hear you enjoyed the experiences we organised for you and that the service Audley provided was of high standard. This happened in ****** as well.7)The fact that this room was assigned to us along with the previously expressed disappointments we experienced made it clear to me that Audley does not have any one person taking responsibility to verify accommodations and arrangements. 73% of employees would recommend working at Audley Travel to a friend and 58% have a positive outlook for the business. Consumers should be aware that travel insurance will not refund your money in the event an airline or tour operator offers credit for flights, hotels, tour plans, etc. We were getting ready to make arrangements on our own to get to the airport since we had not heard from anyone. Best wishesAudley Travel USA. Suggested companies are based on peoples browsing tendencies. She kept in touch regularly with us and was very helpful in explaining everything. We use dedicated people and clever technology to safeguard our platform. We look forward to working with you again, and to send you on your next Audley adventure!Best wishesAudley Travel - Directors Office. 2 reviews for Audley Travel, 1.5 stars: 'I turned to Audleytravel because I wanted an individualized trip to India and wanted to avoid problems. Compliance required meeting more than 100 criteria related to our office management, product range, international business partners and client information. Audley Travel "commission structure" Reviews | Glassdoor

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