If you are in California, then you also get additional benefits with the "pay out of the refund" option. It might provide some information that will help sort out what the $3900 is. Really--are you blaming TurboTax for the pandemic that caused the IRS to become backlogged? And remember that if the third party bank is involved you are having your TurboTax fees deducted from your refund and you get the rest. I just left you some info in the other thread at the link below on how to check with SBTPG (Tax Products Group) to see what your deposit was for. Will I still get my federal tax refund even though I got that back in my account? Near the end, regarding refund methods and payments, you should see the agreement that they will take their fee out of your refund directly. If you need to, you can phone SBTPG to inquire about the deposit and ask them if it was a Federal refund or a stimulus payment. I have used that payment option before without any issues. Ask questions and learn more about your taxes and finances. I suspect you used Online Deluxe. By clicking "Continue", you will leave the Community and be taken to that site instead. Check the IRS site to see how much the refund they issued to you was. I have life lock and I have a clean SSI according to them. Required fields are marked *, What Is The Due Date For An Llc Tax Return? What Online TurboTax product did you use--Free Edition with PLUS, Deluxe, Premier, Self-Employed? You will need to contactTPG for information regarding your refund. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. I elected to have my fees paid from my Federal tax return. For more information, please see our what will be the projected time for the return to be di If it has that descriptor, it would be a Federal payment A state refund would come directly from the state tax agency instead. Do not confuse tax products pe1 with tax products pe3. @FatherCarrozza That is a 600 difference. https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees. That bank is only involved if you used a paid version of the software and then chose to have your fees deducted from your federal refund. They are one who handles your refund if you elect to pay your fees with your refund. If it's a state refund, it shouldn't say it's from "Tax Products PE3 SBTPG" which is this thread's title. Iwont use them again!!! And when you use the taxpayer tool at the SBTPG website to look up your refund, when you enter your info, does it say how much they received from the IRS? Tax Products Pe1 Type: Sbtpg Llc Data: Btsn Co: Tax Products Pe1 By clicking "Continue", you will leave the Community and be taken to that site instead. (TOP 5 Tips), What Is The Sales Tax In Rhode Island? I was suppose to be refunded $936. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tax products pe1 des sbtpg llc id 602388913. Please click here to learn more about the Offset Program. Here's one, Hey did they ever deposit the rest of your money? I figured it out from the deposit into my account and several other sources. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Or could it be a state refund? New Member. The TurboTax program does not get feedback from the IRS either during return processing or when a refund has been sent. You requested to have the TurboTax account fees paid from the federal tax refund. If I receive a deposit from TPG Products Sbtpg LLC but it isn't no Don't ponder if it is coming from the [] Did the information on this page answer your question? But it can't hurt to see what that tool is showing at SBPTG. Or if you want to phone the IRS, you may be able to inquire. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Please advise. I will be contacting the MA Attorney General. I don't know if it's a State or a Federal tax issue. InStep 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now". Please return to the forum to see the full comment. By clicking "Continue", you will leave the Community and be taken to that site instead. Was that the second Stimulus check or the tax refund from the IRS? That service fee is avoided if one chooses to pay upfront by credit/debit card. My turbotax fees where $173.98. A state refund comes directly from the state. So I went digging into the help community and there is a 50-page thread where HUNDREDS of people are experiencing the same thing: https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. You had to agree to it. "PE2" and nothing more? Millions of taxpayers have not yet received there federal tax refunds. I've seen it work for some users when the WMR tool didn't. Turbo Tax doesn't know when you get the refund or when the IRS sent it. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. Will never use turbotax again this Hidden fees kill me, Dont recommended right now to many shady deductions. Premier investment & rental property taxes. what is the shortest possible time for an eft to reach my bank? I am sure you have lost a number of customers for this. I don't know. Did the information on this page answer your question? Were working hard to get through the backlog. There is an EXTRA 39.99 for that Refund Processing Service. is it from irs or from the tax consultants with which i filed? This is atrocious that TurboTax failed to mention this entity. Shouldn't it be $237.02? Premier investment & rental property taxes. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. I only received 4k back from 10k. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line. Ask questions and learn more about your taxes and finances. Did you choose to pay any TurboTax product fees out of your Federal refund? Have you checked the IRS "Where's My Refund" tool recently to see if there is any new message there? Oh my. How did you pay your TurboTax fees? The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Your TurboTax account will remain at Accepted. Unprocessed individual returns include tax year 2020 returns such as those requiringcorrectionto the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Real experts - to help or even do your taxes for you. To check on regular tax refund status via automated phone, call800-829-1954. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 104,698 Reply. What did you mean by the term "total refund" above? Privacy Policy. I just noticed you're posting in 2 different threads on the same subject. Then he can check with the IRS to see if they can explain the $507 payment and if his Federal refund has actually even been sent. You didn't comment on what you found there. Now my refund status is saying that my tax return is staill being processed, refund date wil be provided when available? Tax products pe1 sbtpg LLC Here is what it means Taxpayers can file taxes online through tax software like TurboTax. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. SBTPG also has a contact phone number on their website. Real experts - to help or even do your taxes for you. Article continues below advertisement. There is also an additional $40 service fee for that payment method ($45 for California filers.). The amount I was suppose to have gotten back is $970. If you want to remove anything else, such as your name, you can edit your question by clicking the 3-dot icon just to the right of your question title, then choosing Edit. SBTPG has a phone contact page at the following link. I had a deposit in my account from tax products pe1/sbtpg llc. Fees? Or it may be due to something completely different, such as an offset or recalculation of some other credit, etc. The IRS sent your federal refund to the third party processor, Santa Barbara Tax Products Group, so they could deduct the TurboTax account fees and their service charge. The description for the deposit often says something like Tax Products PE1 or something similar. However, you only mentioned that you were waiting on your state refund. My original refund was for $397 and that was confirmed. TurboTax never gets information from the IRS or state when they reduce your refund. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+. one eight hundred three zero four thirty one oh seven. I have and i did. In any case I told him to check with SBTPG for the first step (assuming that the deposit descriptor shows it was from them). What message are you seeing? You mentioned the IRS. After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. This option also has an additional charge from the bank that processes the transaction. My refund was for $1957.00 minus fee for turbo tax of $60 + $50 and $40 for having the cost taken out of my refund. TurboTax does not receive any updates from the IRS. If so, was this deposit you received the Federal refund or the state refund? It said that my expected return of $1057 was adjusted down to $456. I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). Also I wasnt supposed to be charged fees, thats the whole point of me saying this. IRS Surprise Money Issued As People Find Tax Refund Deposits in Bank Accounts. ACH credit is not the preferred payment option for most taxpayers. Waiting is frustratingrefunds are taking longer in many cases. Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait. In any case, if they reduced it, they should send you a letter in 3 or so weeks explaining why. I was told that is what to get. It has been a failure on their part. If you have any Questions you can call the (BFS) Bureau of Fiscal Service . Your tax refund was not sent to TurboTax. I got a deposit in my account for $1800.40. I can't see what the link is. At the end of my doing my returns it said I can be exempted from the paid thing. I filed my refund in April with TurboTax and still haven't recieved it. There is also a $40 service charge for the totally optional service. The refund is from Santa Barbara Tax Products Group. Yes, I do have $600 on line 30. We'll help you get started or pick up where you left off. I figured it out from the deposit into my account and several other sources. It is not possible for TurboTax to speed up the IRS for you. Are you including the extra 39.99 Refund Processing Service charge (44.99 in California)? If you are also due a state refund, it comes separately. Were working hard to get through the backlog. I think Turbo Tax got the short end on this one. We'll help you get started or pick up where you left off. Ask questions and learn more about your taxes and finances. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. NOTE: Or were you expecting a stimulus payment of $3900-- are there 2 spouses and 3 dependents? https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved.

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